What is the difference between Digital Vignettes and Toll Stickers / Tickets
Generally, Digital Vignettes and Toll Tickets (or Stickers) are one and the same thing. The difference is that Digital Vignettes are ordered and confirmed online by E-Mail (you do not need to place your Vignette in the windscreen or keep it in your car) while Toll Tickets or Stickers are bought directly in the store (example: gas station) and must be places in the windscreen or kept in the car).
Why there is a difference in confirmation time and delivery for different countries
Since different countries have different technologies to manage their Motorway Toll and also different sale channels, we were not able to immediately offer the same delivery time for all countries.
Generally, confirmation time is the time we need to confirm your order and send you the invoice (not to confirm the Vignette, only the order) while Delivery Time is the time we need to deliver the Vignette. Confirmation time is usually immediately, while the Delivery Time can vary depending on the country.
Confirmation, Delivery Times and Delivery Options (E-Mail or Postal) are clearly described for each country while buying vignettes at onlinevignette.com.
How do I buy a Vignette at Onlinevignette.com
In three quick and easy steps:
- In the First page, select the country, vehicle type and validity time of the vignette (all options are visible, you can select an option by simply clicking on it).
- In the second step, you provide your Country and the Licence Plate.
- In the third step you provide your data (Name and E-Mail) and the Payment Data (depending on the payment option you select).
Can I cancel the purchase after I have made it?
Vignettes are similar to concert tickets. The problem is that the vignettes have a validity time (begin date and expiration date). Unfortunately, in most of the cases this rules out a cancellation option.
In addition, we do not decide about cancellation options, because it is the policy of each country and their road toll agencies.
Online Vignettes, similar to event tickets, do not include an automatic 14-day cancellation option.
Therefore, Vignettes purchased through onlinevignette.com unfortunately cannot be cancelled.
Are the prices higher at Onlinevignette.com in comparison with buying directly at gas stations or national road agencies?
Onlinevignette.com offers Vignettes and Toll Tickets for many different countries in one place. In doing so, we must introduce a small service fee (depending on the country, vignette type, validity, etc). Otherwise we would not be able to offer many countries online. In addition, for some countries extra delivery costs might apply (in case the Toll Ticket / Vignette needs to be delivered by mail to your address).
The exact amount of the small service fee and / or the eventual mail delivery costs are clearly visible during the buying process (for each Vignette type and each country).